Library Instruction in the Digital Age.

Updating her 2003 article in Reference Services Review ('The Future of Reference: Get Real!' Reference Services Review 3(1), 2003, 39-42, DOI: 10.1108/00907320310460898), the author emphasizes the need to get a good sense of what one's users' priorities are, concentrating efforts on successful tools researchers will actually use; responding to changes that have taken place in research and scholarship; devising instruction for use in actual environments, spaces, and timeframes; focusing on local user needs; and working to influence user-centered design of library online systems. [ABSTRACT FROM AUTHOR]