MISSING OPERATIONS & Maintenance Participation.

The article offers the author's insights on what will happen if the operations and maintenance (O&M) staff of an engineering system choose not to get involved with the commissioning or design process. She says that if the operations personnel do not agree with the manner of doing things, they are likely to complain on the systems, manually override their controls, and change the features of the system that they do not like. She notes that the commissioning process' success is a group effort.