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Answering the Right Questions: The Virtual Reference Interview.
- Source :
-
Alki: The Washington Library Association Journal . Jul2010, Vol. 26 Issue 2, p16-17. 2p. - Publication Year :
- 2010
-
Abstract
- The article focuses on the implications of virtual references for reference interviewing. It says that various virtual reference services including text-based setting considers a good typist, chat reference turns longer interaction online between patrons and reference providers or librarians, and electronic-mail (e-mail) shortens reference interviews. It cites several tips to conduct smooth reference interviews online such as clear communication and careful reading on patron questions.
Details
- Language :
- English
- ISSN :
- 87564173
- Volume :
- 26
- Issue :
- 2
- Database :
- Academic Search Index
- Journal :
- Alki: The Washington Library Association Journal
- Publication Type :
- Academic Journal
- Accession number :
- 59670049