Back to Search
Start Over
Building a Knowledge Brokering System using social network analysis: A case study of the Korean financial industry
- Source :
-
Expert Systems with Applications . Nov2011, Vol. 38 Issue 12, p14633-14649. 17p. - Publication Year :
- 2011
-
Abstract
- Abstract: The importance of knowledge is increasing in our global and knowledge-based society. As a part of knowledge management, successful knowledge transfer can improve an organization’s competitive advantages and increase an organization’s valuable knowledge assets. However, knowledge transfer is complex and a lot of factors exist that affect successful knowledge transfer such as context, social networks, and IT/IS. This paper aims at the role of the knowledge broker which is to be a link between knowledge seekers and knowledge experts. In this context, this research implemented a Knowledge Brokering System – called K-broker system – as a prototype system to improve knowledge transfer in an organization based on an analysis of users’ social network. The K-broker system can provide a ‘single view’ screen for identifying knowledge experts and has no bottlenecks in contrast with a human knowledge broker and can provide a permanent communication channel between knowledge seekers and knowledge experts. [Copyright &y& Elsevier]
Details
- Language :
- English
- ISSN :
- 09574174
- Volume :
- 38
- Issue :
- 12
- Database :
- Academic Search Index
- Journal :
- Expert Systems with Applications
- Publication Type :
- Academic Journal
- Accession number :
- 64484858
- Full Text :
- https://doi.org/10.1016/j.eswa.2011.05.019