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Delivering Digital Reference.

Authors :
Kawakami, Alice K.
Source :
School Library Journal. Spring2002 Net Connect, Vol. 48 Issue 5, p28. 2p.
Publication Year :
2002

Abstract

Discusses digital online reference sources. Role of libraries in providing access to online information resources; Importance of reference staff to libraries; Implementation of online reference systems in libraries; Problems for library users; Privacy and security issues; Importance of feedback in customer satisfaction.

Subjects

Subjects :
*ELECTRONIC information resources
*PUBLIC access computers in libraries
*LIBRARY users
*REFERENCE librarians

Details

Language :
English
ISSN :
03628930
Volume :
48
Issue :
5
Database :
Academic Search Index
Journal :
School Library Journal
Publication Type :
Periodical
Accession number :
6602003

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Authors Abstract Subjects Details