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Usability Evaluation of Email Applications by Blind Users.

Authors :
Wentz, Brian
Lazar, Jonathan
Source :
Journal of Usability Studies. Feb2011, Vol. 6 Issue 2, p75-89. 15p.
Publication Year :
2011

Abstract

The article focuses on e-mail applications and evaluation of their usability by blind users. E-mail serves as an important tool for communication nowadays, but blind users using screen readers like System Acess to access websites can get barriers of accessibility and usability. To evaluate these problems, seven e-mail applications like Gmail and Yahoo Mail Classic were tested by 15 blind users. On basis of feedback, some changes to the testing process and questions were implemented.

Details

Language :
English
ISSN :
19313357
Volume :
6
Issue :
2
Database :
Academic Search Index
Journal :
Journal of Usability Studies
Publication Type :
Academic Journal
Accession number :
66637429