Consumers Cry Foul Over Debt Collectors.

The article discusses an increase in the number of consumer complaints about debt-collection companies filed during 2011 with the U.S. Federal Trade Commission (FTC). Through December 8, 2011 complaints registered with the FTC grew 17% compared to all of 2010. During that period the FTC has initiated four enforcement actions. FTC official J. Reilly Dolan says the Commission targets the largest offenders, such as West Asset Management.