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Handhelds help the help desk.

Authors :
Girard, Kim
Source :
Computerworld. 5/25/1998, Vol. 32 Issue 21, p53. 2p.
Publication Year :
1998

Abstract

Highlights how handheld devices are saving the city of Palo Alto, California, large sums of money. Impact of using devices on paper usage and the workload of technicians; Use of 3Com Corporation's PalmPilots handheld device by help desk employees in California; Amount of money city invested for seven of these devices; Information on the PalmPilot device.

Subjects

Subjects :
*POCKET computers
*EMPLOYEES

Details

Language :
English
ISSN :
00104841
Volume :
32
Issue :
21
Database :
Academic Search Index
Journal :
Computerworld
Publication Type :
Periodical
Accession number :
696953