Chapter 1: Preface.

The changing landscape of library collections has led to a new take on services that libraries offer. While competing with on-demand access of content found on the open web, the library needs to position itself in a new way to capture the interest of its users by providing new services that are compelling, exciting, and self-service oriented. This chapter will identify the impetus for these changes and what technologies have been made available to better support library patrons. [ABSTRACT FROM AUTHOR]