Cite
Score Norms for Improving Library Service Quality: A LibQUAL+[sup TM] Study.
MLA
Cook, Colleen, et al. “Score Norms for Improving Library Service Quality: A LibQUAL+[Sup TM] Study.” Portal: Libraries & the Academy, vol. 2, no. 1, Jan. 2002, p. 13. EBSCOhost, https://doi.org/10.1353/pla.2002.0007.
APA
Cook, C., Heath, F., & Thompson, B. (2002). Score Norms for Improving Library Service Quality: A LibQUAL+[sup TM] Study. Portal: Libraries & the Academy, 2(1), 13. https://doi.org/10.1353/pla.2002.0007
Chicago
Cook, Colleen, Fred Heath, and Bruce Thompson. 2002. “Score Norms for Improving Library Service Quality: A LibQUAL+[Sup TM] Study.” Portal: Libraries & the Academy 2 (1): 13. doi:10.1353/pla.2002.0007.