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End Users: Who are They?

Authors :
Govindarajulu, Chittibabu
Source :
Communications of the ACM. Sep2003, Vol. 46 Issue 9, p152-159. 8p. 2 Diagrams, 3 Charts, 3 Graphs.
Publication Year :
2003

Abstract

The article discusses the application of the user cube concept to the classification of of end users in information technology. Emphasis is given to an analysis of data related to end user computing support and identification of end users who develop applications. Other topics include controllers in management positions and ranking of support sources.

Details

Language :
English
ISSN :
00010782
Volume :
46
Issue :
9
Database :
Academic Search Index
Journal :
Communications of the ACM
Publication Type :
Periodical
Accession number :
74573477
Full Text :
https://doi.org/10.1145/903893.903931