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Twelve Ways Companies Drive Us Nuts.

Authors :
Kandra, Anne
Source :
PCWorld. Jan2003, Vol. 21 Issue 1, p59. 4p. 2 Color Photographs.
Publication Year :
2003

Abstract

Discusses several customer relations mistakes committed by computer and Internet companies. Customer services; Management of rebate programs; Difficulty in upgrading computers; Inability of America Online to filter out junk electronic mail; Internet advertising.

Subjects

Subjects :
*CUSTOMER relations
*COMPUTER industry
*INTERNET industry

Details

Language :
English
ISSN :
07378939
Volume :
21
Issue :
1
Database :
Academic Search Index
Journal :
PCWorld
Publication Type :
Periodical
Accession number :
8631784

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Authors Abstract Subjects Details