The role of citizens in the 'soft law' of select social policy areas in Canada and the European Union.

This article compares the role of citizens in public reporting exercises of Canada's National Child Benefit and health care service delivery to that of the European Union's open method of coordination ( OMC) for social protection and social inclusion. It finds that the institutional infrastructure providing for coordination across social policy areas and possible roles for non-governmental actors in policy development is more extensive in the OMC than in the 'new modes of governance' in Canada. However, there are obstacles to developing such infrastructure in Canada, given the different histories and political contexts of the European community and the functioning of federalism in Canada. [ABSTRACT FROM AUTHOR]