ZARZĄDZANIE JAKOŚCIĄ W MAŁYCH ZAKŁADACH PIEKARNICZYCH I JEJ WPŁYW NA SATYSFAKCJĘ KONSUMENTÓW.

Authors :: WOŹNICKA, KATARZYNA
Source :: Studia i Materialy Polskiego Stowarzyszenia Zarzadzania Wiedza / Studies & Proceedings Polish Association for Knowledge Management. 2011, Issue 56, p239-249. 11p.
Publication Year :: 2011
Abstract: The aim of this article is justifying the use of quality management systems in the bakery industry. The work was based on quality testing of finished products (bread) from Kujawy& - Pomorze province. The paper presents the different quality assurance systems used at bakeries. Presented studies indicate an important role in assessing the quality of the product by the consumer. [ABSTRACT FROM AUTHOR]

Subjects :: *CUSTOMER satisfaction
*TOTAL quality management
*BAKERIES
*QUALITY assurance
*CONSUMERS

Language :: Polish
ISSN :: 1732324X
Issue :: 56
Database :: Academic Search Index
Journal :: Studia i Materialy Polskiego Stowarzyszenia Zarzadzania Wiedza / Studies & Proceedings Polish Association for Knowledge Management
Publication Type :: Academic Journal
Accession number :: 90219717

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