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Private child welfare agency managers' perceptions of the effectiveness of different performance management strategies.
- Source :
-
Children & Youth Services Review . Mar2014, Vol. 38, p133-141. 9p. - Publication Year :
- 2014
-
Abstract
- Abstract: In all states, public and private child welfare agencies partner in an effort to deliver effective and accountable services to children and families (Collins-Camargo, Ensign, & Flaherty, 2008). While anecdotal information suggests that managers in competitive markets have incentives to carefully select and implement performance management strategies (McBeath, Briggs, & Aisenberg, 2009; Smith, 2010), little is known about the effectiveness of these strategies. This paper explores managerial perceptions regarding the usefulness of three techniques for performance management: supervisory review within the human resources model; priority review within internal processes; and outcomes management within the rational goal model. Managerial perceptions of the effectiveness of these efforts are examined in relation to organizational characteristics, capacity, and interagency competition. [Copyright &y& Elsevier]
- Subjects :
- *SUPERVISION of employees
*PERSONNEL management methodology
*QUALITY assurance
*COMPETITION (Psychology)
*EXECUTIVES
*GOAL (Psychology)
*INFORMATION storage & retrieval systems
*MEDICAL databases
*INTERVIEWING
*EVALUATION of organizational effectiveness
*HEALTH outcome assessment
*SENSORY perception
*REINFORCEMENT (Psychology)
*QUALITATIVE research
*ORGANIZATIONAL structure
*PRIVATE sector
*CLASSIFICATION
*CHILD welfare
*ASSOCIATIONS, institutions, etc.
Subjects
Details
- Language :
- English
- ISSN :
- 01907409
- Volume :
- 38
- Database :
- Academic Search Index
- Journal :
- Children & Youth Services Review
- Publication Type :
- Academic Journal
- Accession number :
- 94905706
- Full Text :
- https://doi.org/10.1016/j.childyouth.2014.01.019