Service delivery frameworks as instruments of citizen empowerment: A tale of two experiences, India and South Africa.

MLA

Kariuki, Samuel, and Zwelakhe Tshandu. “Service Delivery Frameworks as Instruments of Citizen Empowerment: A Tale of Two Experiences, India and South Africa.” Development Southern Africa, vol. 31, no. 6, Nov. 2014, pp. 796–811. EBSCOhost, https://doi.org/10.1080/0376835X.2014.952401.

APA

Kariuki, S., & Tshandu, Z. (2014). Service delivery frameworks as instruments of citizen empowerment: A tale of two experiences, India and South Africa. Development Southern Africa, 31(6), 796–811. https://doi.org/10.1080/0376835X.2014.952401

Chicago

Kariuki, Samuel, and Zwelakhe Tshandu. 2014. “Service Delivery Frameworks as Instruments of Citizen Empowerment: A Tale of Two Experiences, India and South Africa.” Development Southern Africa 31 (6): 796–811. doi:10.1080/0376835X.2014.952401.