Back to Search
Start Over
VARIABLES INFLUENCING THE DISPOSITION OF CONSUMER COMPLAINTS IN A THIRD PARTY SETTING.
- Source :
-
Journal of Applied Communications Research . Nov80, Vol. 8 Issue 2, p79. 12p. - Publication Year :
- 1980
-
Abstract
- Focuses on the investigation and redressal of consumer complaints. Legislative acts produced by the consumer movement of the 1960s and 1970s which are designed to protect consumers in dealings with the business community; Role of the attorney general in resolving consumer complaints; Steps that a consumer goes through in seeking to remedy dissatisfaction.
- Subjects :
- *CONSUMER complaints
*GRIEVANCE procedures
*LEGISLATION
*BUSINESS
Subjects
Details
- Language :
- English
- ISSN :
- 00909882
- Volume :
- 8
- Issue :
- 2
- Database :
- Academic Search Index
- Journal :
- Journal of Applied Communications Research
- Publication Type :
- Academic Journal
- Accession number :
- 9923520
- Full Text :
- https://doi.org/10.1080/00909888009360273