Tales From the Help Desk: Six Crazy Horror Stories.

The article focuses on several issues related to information technology (IT) that were brought about by end-users of the technology to the IT help desk. Topics discussed include an end-user complaining about his computer not turning on during power failure, inability of a user to access his virtual private network at home as the internet service provider stopped the service for not receiving the bill and a user burning compact discs in computer due to improper use of discs in the drive.