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Overview of the national mental health benchmarking project.
- Source :
-
Australasian psychiatry : bulletin of Royal Australian and New Zealand College of Psychiatrists [Australas Psychiatry] 2011 Feb; Vol. 19 (1), pp. 37-44. - Publication Year :
- 2011
-
Abstract
- Objective: This paper provides an overview of the National Mental Health Benchmarking Project (NMHBP) which explored the value of benchmarking within the four main program areas of public sector mental health (general adult, child and adolescent, older persons and forensic). The NMHBP involved a series of forums which enabled participating organizations to benchmark themselves against each other, with a view to understanding variability in performance against a range of key performance indicators (KPIs).<br />Method: Twenty-three mental health organizations took part in the NMHBP. The forums culminated in each mental health organization documenting its performance against relevant KPIs. The processes, impacts and outcomes of the NMHBP were evaluated via a multi-methods evaluation.<br />Results: There was considerable variability across program streams for many of the KPIs, much of which could be explained by contextual factors. Within program streams there was considerable intra-organization variability. Participants found the examination of intra-organization variability on particular indicators to be useful.<br />Conclusions: The NMHBP has shown that benchmarking is possible. Managers and clinical leaders will need to champion benchmarking and highlight its utility in relation to quality improvement and service development if the accountability goals of the Fourth National Mental Health Plan are to be realized.
- Subjects :
- Adolescent
Adult
Aged
Australia
Child
Community Health Services economics
Community Health Services organization & administration
Forensic Psychiatry standards
Goals
Guideline Adherence
Health Planning trends
Humans
Inpatients
Length of Stay
Mental Health Services economics
Mental Health Services organization & administration
Middle Aged
Patient Readmission
Population
Psychiatry standards
Quality Improvement
Treatment Outcome
Young Adult
Benchmarking
Mental Health Services standards
Subjects
Details
- Language :
- English
- ISSN :
- 1440-1665
- Volume :
- 19
- Issue :
- 1
- Database :
- MEDLINE
- Journal :
- Australasian psychiatry : bulletin of Royal Australian and New Zealand College of Psychiatrists
- Publication Type :
- Academic Journal
- Accession number :
- 21303275
- Full Text :
- https://doi.org/10.3109/10398562.2010.539221