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Managing E-mail Interactions with Patients: A Discussion with Clinicians in Evaluating the Personal Health Link Project.
- Source :
-
The Permanente journal [Perm J] 2004 Summer; Vol. 8 (3), pp. 15-9. - Publication Year :
- 2004
-
Abstract
- One software feature in the Personal Health Link (PHL) Project allows members of Kaiser Permanente to send secure e-mail messages to clinicians and staff. As an early step in the PHL evaluation process, a group of primary care physicians met to discuss their opinions and experiences with e-mail interactions with patients and to suggest strategies for effectively managing these e-mail interactions. Most clinicians spoke from their experience with e-mail interactions with patients in a conventional e-mail environment; only one clinician in the group was using PHL.
Details
- Language :
- English
- ISSN :
- 1552-5767
- Volume :
- 8
- Issue :
- 3
- Database :
- MEDLINE
- Journal :
- The Permanente journal
- Publication Type :
- Academic Journal
- Accession number :
- 26705166
- Full Text :
- https://doi.org/10.7812/TPP/04.935