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Videotaped Unannounced Standardized Patient Encounters to Evaluate Interpersonal and Communication Skills in Emergency Medicine Residents.
- Source :
-
AEM education and training [AEM Educ Train] 2019 Nov 15; Vol. 4 (4), pp. 419-422. Date of Electronic Publication: 2019 Nov 15 (Print Publication: 2020). - Publication Year :
- 2019
-
Abstract
- Background: Communication and interpersonal skills are important for effective patient care but are difficult to measure. Unannounced standardized patient encounters (USPEs) have the benefit of providing a standardized situation and provide a representation of usual care rather than best behavior, while also allowing for video recording without violating patient privacy. We conducted a feasibility pilot study to examine the use of videotaped USPEs in resident education of interpersonal and communication skills and specifically empathy.<br />Methods: This was a pilot study conducted at an urban community teaching hospital. About 16 first-year emergency medicine engaged in four videotaped USPEs during their normal clinical shifts during 1 academic year. All visible recording equipment was concealed from the residents. The standardized patients completed two assessment forms after each encounter to measure empathy.<br />Results: All 16 residents engaged in four videotaped USPEs for a total of 64 encounters.<br />Conclusions: We were able to successfully demonstrate the feasibility of using USPEs for assessment of resident interpersonal and communication skills.<br /> (© 2019 by the Society for Academic Emergency Medicine.)
Details
- Language :
- English
- ISSN :
- 2472-5390
- Volume :
- 4
- Issue :
- 4
- Database :
- MEDLINE
- Journal :
- AEM education and training
- Publication Type :
- Academic Journal
- Accession number :
- 33150286
- Full Text :
- https://doi.org/10.1002/aet2.10401