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"It's Been a Whole New World": Staff Perceptions of Implementing a Person-Centered Communication Intervention During the COVID-19 Pandemic.
- Source :
-
Journal of gerontological nursing [J Gerontol Nurs] 2021 May; Vol. 47 (5), pp. 9-13. Date of Electronic Publication: 2021 May 01. - Publication Year :
- 2021
-
Abstract
- The coronavirus disease 2019 (COVID-19) has challenged the way nursing homes deliver person-centered care (PCC). Preferences for Activity and Leisure (PAL) Cards are a tool to communicate residents' important preferences to staff. Monthly interviews ( N = 32) were conducted with champions who were conducting a PAL Card quality improvement project in Tennessee nursing homes ( N = 11) between March and August 2020. Three major themes emerged: Structural Changes (e.g., halting admissions, adding an isolation unit), Resident Burden (e.g., physical isolation, loneliness), and Provider Burnout (e.g., increased workload, mental exhaustion). Further, providers expressed the benefits to using PAL Cards, specifically in regard to blunting the negative impact of each theme. Results showed the overall negative impact of COVID-19 on nursing home communities. Nursing staff experienced greater burden than other staff, reflecting their prominent role in providing direct care to residents with COVID-19. Staff reported that PAL Cards helped promote PCC. [ Journal of Gerontological Nursing, 47 (5), 9-13.].
- Subjects :
- Adult
Aged
Aged, 80 and over
Female
Homes for the Aged standards
Humans
Male
Middle Aged
Pandemics
SARS-CoV-2
Skilled Nursing Facilities standards
Tennessee
COVID-19 nursing
Communication
Geriatric Nursing standards
Nursing Homes standards
Nursing Staff, Hospital psychology
Patient-Centered Care standards
Practice Guidelines as Topic
Subjects
Details
- Language :
- English
- ISSN :
- 0098-9134
- Volume :
- 47
- Issue :
- 5
- Database :
- MEDLINE
- Journal :
- Journal of gerontological nursing
- Publication Type :
- Academic Journal
- Accession number :
- 34039094
- Full Text :
- https://doi.org/10.3928/00989134-20210407-03