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Applicability and potentiality in the use of Business Intelligence tools in Primary Health Care.

Authors :
Torres DR
Cardoso GCP
Abreu DMF
Soranz DR
Oliveira EA
Source :
Ciencia & saude coletiva [Cien Saude Colet] 2021 Jun; Vol. 26 (6), pp. 2065-2074. Date of Electronic Publication: 2021 Feb 24.
Publication Year :
2021

Abstract

Data management tools, called Business Intelligence (BI), can be important to provide complete and customizable information for the demands of health management. The objective of the article is to present the evaluation of the applicability and potential of a BI tool in the planning of management actions of Primary Health Care. Exploratory study, with a quantitative approach, using the dimensions of efficiency and optimization as attributes of quality. A Family Clinic was selected in the city of Rio de Janeiro. Data from the territory, from the Bolsa Família Program register and some "Care Lines" were inserted in the BI, in order to explore the possibilities of combining and generating indicators. In this article, we present the use of Form A and the pregnant woman's Care Line. As a result, greater range of detailed indicators compared to a common tab, and optimization in obtaining lists and perform monitoring tasks by the teams and the manager. Regarding efficiency, its low cost and easy handling reduces the costs of creation and necessary professionals. As a conclusion, the BI tool enables greater organization and planning, facilitating the Family Health Clinic management, mainly for the monitoring of indicators and evaluation processes.

Details

Language :
Portuguese; English
ISSN :
1678-4561
Volume :
26
Issue :
6
Database :
MEDLINE
Journal :
Ciencia & saude coletiva
Publication Type :
Academic Journal
Accession number :
34231719
Full Text :
https://doi.org/10.1590/1413-81232021266.03792021