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Staying the course: Decision makers who escalate commitment are trusted and trustworthy.

Authors :
Dorison CA
Umphres CK
Lerner JS
Source :
Journal of experimental psychology. General [J Exp Psychol Gen] 2022 Apr; Vol. 151 (4), pp. 960-965. Date of Electronic Publication: 2021 Sep 02.
Publication Year :
2022

Abstract

Escalation of commitment-the tendency to remain committed to a course of action, often despite negative prospects-is common. Why does it persist? Across three preregistered experiments ( N = 3,888), we tested the hypothesis that escalating commitment signals trustworthiness. Experiments 1-2, respectively, revealed that decision makers who escalated commitment were perceived as more trustworthy and entrusted with 29% more money by third-party observers. Experiment 3 revealed that decision makers who escalated commitment subsequently made more trustworthy choices, returning 15% more money than those who de-escalated. Decision makers were equally likely to escalate commitment in public versus in private, possibly because they previously internalized how others would evaluate them. Complementing research examining cognitive factors driving escalation of commitment, the present work reveals that accounting for the reputational causes and consequences of decisions to escalate enhances understanding of why escalation is so common and suggests how organizations might reduce it. (PsycInfo Database Record (c) 2022 APA, all rights reserved).

Subjects

Subjects :
Humans
Decision Making
Trust

Details

Language :
English
ISSN :
1939-2222
Volume :
151
Issue :
4
Database :
MEDLINE
Journal :
Journal of experimental psychology. General
Publication Type :
Academic Journal
Accession number :
34472961
Full Text :
https://doi.org/10.1037/xge0001101