SOME EFFECTS OF SUPERVISORY STYLE: A SOCIOLOGICAL ANALYSIS.

The article presents an analysis on supervisory behavior and its effect in an English factory under controlled structural situation. The crucial problem is to expand the analytical system of the psychological variables, frustration, aggressive feelings, aggression, and self-esteem by including the structural variables, normative expectations of authority and the normative expression of emotions. Close and punitive supervision are not frustrating in themselves but will become frustrating when they violate subordinates normative expectations of authority. The less traditional and the more conditional the subordinate's normative expectations of authority, the smaller the range of deviation from their conception of ideal supervisory behavior which they can tolerate without becoming frustrated. And given conditional receptivity, it is more likely that supervisory behavior itself will be included in the subordinate-supervisor bargain. The greater the inclusion of supervisory behavior, the less subordinates will allow the supervisor to behave closely and punitively without themselves becoming frustrated.