LEADING YOUR TEAM TO PEAK PERFORMANCE: HOW TO NEGOTIATE THE NONNEGOTIABLE.

Shapiro refers to what he calls a fundamental dynamic of human relations, confronted by every organization, even at the level of a team or a division. People want both affiliation and autonomy, creating tension and therefore challenges for managers. This can trigger what he calls the ''Tribes Effect,' a mind-set that pits team members against one another: It is me versus you, us versus them.' He discusses and explains 'five lures of the tribal mind.' These are vertigo, repetition compulsion, taboos, assault on the sacred, and identity politics. 'The key,' Shapiro writes, 'is to promote positive relations and counteract the Tribes Effect, turning conflict from an obstacle into an opportunity for organizational success.' [ABSTRACT FROM AUTHOR]