Health services: governing body vs care receiver - a comparison between China and Hong Kong.

Purpose - The purpose of this paper is to bring consideration to the care receivers' point of view when setting policies for the delivery of health services. Design/methodology/approach - This paper briefly reviews the delivery of health services designed by the governing body in Hong Kong and China. It also looks into how the care receivers behave in the respective delivery system. Findings - With different objectives and fundamentals, Hong Kong and China strive to improve the delivery of health services. However, there are issues which make the implementation of these improvements challenging. This paper looks into the care receiver's concerns that impact the delivery of health services. Originality/value - Provide areas for consideration when setting up health policy. [ABSTRACT FROM AUTHOR]