CUSTOMER SERVICE MANAGEMENT IN A BOARDING HOUSE.

This paper serves as documentation for designing an application of customer service management (CSM). The goal here is to introduce the topic and give a summary of several issues that the accommodation units are generally challenged with. We will therefore present the benefits of the applications pertinent to the customer service management (CSM). Similarly, we are going to follow up on the problems of such boarding house in Sinaia and the advantages derived from the implementation of the CSM application in dealing with them and how this application actually operates. [ABSTRACT FROM AUTHOR]