Back to Search Start Over

The Self-Expressive Customization of a Product Can Improve Performance.

Authors :
KAISER, ULRIKE
SCHREIER, MARTIN
JANISZEWSKI, CHRIS
Source :
Journal of Marketing Research (JMR); Oct2017, Vol. 54 Issue 5, p816-834, 19p, 2 Diagrams, 4 Graphs
Publication Year :
2017

Abstract

This research demonstrates that the self-expressive customization of a product can improve performance on tasks performed using the customized product. Five studies show that the effect is robust across different types of tasks (e.g., persistence tasks, concentration tasks, agility tasks). The evidence further shows that the effect is not due to changes in product efficacy beliefs, feelings of competence, feelings of accomplishment, mood, task desirability, goal activation, or goal attainability. Instead, the self-expressive customization of a product extends an identity (e.g., personal identity, group identity) into the product. When the product is subsequently used to pursue a goal whose desired outcome can affirm the extended identity, performance improves. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
00222437
Volume :
54
Issue :
5
Database :
Complementary Index
Journal :
Journal of Marketing Research (JMR)
Publication Type :
Academic Journal
Accession number :
125577957
Full Text :
https://doi.org/10.1509/jmr.14.0293