INTEGRATION OF ESG 2015 AND ISO 9001:2015 STANDARDS IN THE HIGHER EDUCATION ORGANIZATION (CASE STUDY).

The article describes our approach to creating quality management system in higher education, integration of ESG 2015 and ISO 9001:2015 requirements and experience with positive synergies of these standards. In 2015, both standards underwent revision that contributed to their mutual compatibility and more efficient improvement in study programme quality. The system is open to further integration of standards in the field of education. Objective of this article is to share experience with systemic development of quality of higher education and contribute to discussion about utilization of ISO 9001 in education and potential approaches to creation of quality systems in compliance with requirements related to quality of education in the European Higher Education Area. [ABSTRACT FROM AUTHOR]