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ASSESSMENT OF SERVICE QUALITY IN THE HOTEL INDUSTRY: USE OF FUZZY HYBRID METHODOLOGIES.

Authors :
Medianeira Stefano, Nara
Cristina Zattar, Izabel
Casarotto Filho, Nelson
Source :
Brazilian Journal of Management / Revista de Administração da UFSM; Jan-Mar2020, Vol. 13 Issue 1, p40-57, 18p
Publication Year :
2020

Abstract

<i>Copyright of Brazilian Journal of Management / Revista de Administração da UFSM is the property of Brazilian Journal of Management / Revista de Administracao da UFSM and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)

Details

Language :
English
ISSN :
19834659
Volume :
13
Issue :
1
Database :
Complementary Index
Journal :
Brazilian Journal of Management / Revista de AdministraĆ§Ć£o da UFSM
Publication Type :
Academic Journal
Accession number :
142680366
Full Text :
https://doi.org/10.5902/1983465924784