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Examining the Relationship of Online Social Networking Sites' Activities, Customers' Brand Choice, and Brand Perception in Health-Related Businesses.

Authors :
Nazir, Mehrab
Tian, Jian
Hussain, Iftikhar
Arshad, Adeel
Shad, Muhammad Afzal
Source :
Frontiers in Psychology; 10/23/2020, Vol. 11, pN.PAG-N.PAG, 10p
Publication Year :
2020

Abstract

The purpose of this study was to examine the effect of online social networking site activities on brand choice for health-related businesses; the study also explored the mediating impact of brand perception on the connection of online social networking site activities and brand choice in health-related businesses. A self-administered questionnaire was used for data collection from 300 customers, randomly selected from health sector businesses in Pakistan. The findings indicate that online social networking site activities had a substantial influence on customers' brand choice in health-related businesses and that brand perception mediates the connection between online social networking site activities and customers' brand choice in health-related businesses. The research also recognized the increasing significance of online social networking sites in health-related businesses. The study offers insights for health-related companies and their managers on visualizing brand perception as well. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
16641078
Volume :
11
Database :
Complementary Index
Journal :
Frontiers in Psychology
Publication Type :
Academic Journal
Accession number :
146630359
Full Text :
https://doi.org/10.3389/fpsyg.2020.546087