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Neuromarketing, Ethics, and Regulation: An Exploratory Analysis of Consumer Opinions and Sentiment on Blogs and Social Media.

Authors :
Luna-Nevarez, C.
Source :
Journal of Consumer Policy; Dec2021, Vol. 44 Issue 4, p559-583, 25p, 1 Color Photograph, 1 Diagram, 4 Charts
Publication Year :
2021

Abstract

Since its emergence, neuromarketing has generated multiple debates about its uses and misuses, the ethics of this highly sensitive data technique, and the lack of regulation for consumer protection. To explore how consumers perceive neuromarketing, a content analysis of user-generated content (UGC) on blogs and social media was conducted. The main purpose of this research was to identify consumers' opinions about neuromarketing, its perceived benefits and risks, and the ethical concerns and implications for those involved in the use of this method. Taking a social media mining approach, the study uncovers the most common neuromarketing concerns discussed by consumers, describes the main participants (or actors) of the neuromarketing narrative and their interrelationships, and evaluates the overall consumer sentiment of neuromarketing. Six main themes and eight actors emerged from the exploratory analysis. Furthermore, the sentiment analysis demonstrated a positive perception of neuromarketing among consumers, but it also revealed some concerns about the lack of regulation and consumer privacy. The study concludes with a discussion of implications for future research. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
01687034
Volume :
44
Issue :
4
Database :
Complementary Index
Journal :
Journal of Consumer Policy
Publication Type :
Academic Journal
Accession number :
153242232
Full Text :
https://doi.org/10.1007/s10603-021-09496-y