ENO receives standing ovation for employee engagement.

Purpose: The purpose of this paper is to focus on cultural change and how to boost employee engagement for employees in the arts. Design/methodology/approach: The research consisted of employee surveys, focus groups as well as in depth evaluation and analysis with the senior management team to bring about cultural change in the organisation. Findings: The results were extremely impressive with 91% of all employees agreeing that they understand the organisation's culture and values and would recommend the ENO as a place to work. Originality/value: The ENO is an internationally renowned centre for live performance. This work demonstrates how an organisation can bring people together from a vast range of backgrounds, skillsets to become a cohesive and highly engaged team. [ABSTRACT FROM AUTHOR]