Special issue: Innovations in Intelligent Systems and Applications.

In this paper, the author introduced a sentiment analysis-based customer loyalty prediction model in mobile applications using word embedding models, deep learning algorithms, and deep contextualized word representations. This method showed better performances than usual state-of-the-art methods in separate data sets along with the combined data set on both gender and region classification. Intelligent Systems can be thought of as a concept with a very broad scope. [Extracted from the article]