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In AI We Trust: Understanding Employee Trust in Artificial Intelligence at Work.

Authors :
Fulmer, C. Ashley
Gillespie, Nicole
De Cremer, David
Blomqvist, Kirsimarja
Lockey, Steve
McGuire, Jack
Park, Brian
Schafheitle, Simon Daniel
Curtis, Caitlin
Lehman, David
Narayanan, Devesh
Schank, Christophe
Siemon, Dominik
Strann, Paula
Weibel, Antoinette
Source :
Academy of Management Annual Meeting Proceedings; 2022, Vol. 2022 Issue 1, p2721-2721, 1p
Publication Year :
2022

Abstract

Artificial Intelligence (AI) is transforming the way we work. The autonomous quality of AI and its ability to perform tasks that previously required human intelligence present a new set of trust challenges to organizations and employees and is reconfiguring the relationship between humans and technology. This symposium responds to a growing consensus of the need to understand employee trust in the context of AI at work. It showcases global research using diverse methodologies to advance novel empirical insights and conceptual developments on 1) the nature and determinants of employee trust and acceptance of AI systems at work, 2) how leaders and employees can manage and navigate AI technology adoption in a way that is enabling, human-centric, and supportive of trust, and 3) how AI integration is affecting trust relationships at work. * Understanding Employee Trust in AI-Enabled HR Processes: A Multinational Survey * Presenter: Steve Lockey; U. of Queensland * Presenter: Nicole Gillespie; U. of Queensland * Presenter: Caitlin Curtis; U. of Queensland * Trust of Algorithmic Evaluations: On the Importance of Voice Opportunities and Humble Leadership * Presenter: Jack McGuire; National U. of Singapore * Presenter: David De Cremer; NUS Business School * Presenter: Devesh Narayanan; National U. of Singapore * Full speed ahead? Exploring the double-edged impact of smart workplace technology on employees * Presenter: Simon Daniel Schafheitle; U. of Twente * Presenter: Antoinette Weibel; U. of St. Gallen * Presenter: Christophe Schank; U. of Vechta * Maintaining Employee Trust in Adopting Artificial Intelligence to Augment Team Knowledge Work * Presenter: Kirsimarja Blomqvist; LUT U. * Presenter: Paula Strann; LUT U. * Presenter: Dominik Siemon; LUT U. * The Dynamics of Trust in AI and Interpersonal Trust in Organizations * Presenter: Brian Park; Georgia State U. * Presenter: C. Ashley Fulmer; Georgia State U. * Presenter: David Lehman; U. of Virginia [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
21516561
Volume :
2022
Issue :
1
Database :
Complementary Index
Journal :
Academy of Management Annual Meeting Proceedings
Publication Type :
Conference
Accession number :
158968569
Full Text :
https://doi.org/10.5465/AMBPP.2022.15302symposium