DESIGN, DEVELOPMENT, AND IMPLEMENTATION OF ARTIFICIAL INTELLIGENCE TECHNOLOGY: A SCOPING REVIEW.

Research on artificial intelligence technology has not only increased rapidly over recent years, it is also no longer limited to the technical disciplines from which it originates. AI technologies are also at the center of social and sociotechnical studies including those conducted in information systems. Through a scoping review we explore how the research on different kinds of AI technologies has progressed over the past decade. Particularly, we explore whether the research on AI technologies has been informed by and informs our sociotechnical understanding of phenomena related to their design, development and implementation. For this purpose, we develop an analytical framework that differentiates sociotechnical perspectives, categorizes AI technologies into different kinds, and distinguishes research on AI technology design, development, and implementation. The findings from our review point to several directions for future research. [ABSTRACT FROM AUTHOR]