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THE ROLE OF MEDIATORS IN INTERCULTURAL COMMUNICATION: CHALLENGES AND STRATEGIES.

Authors :
Maria, Zhomartkyzy
Source :
German International Journal of Modern Science / Deutsche Internationale Zeitschrift für Zeitgenössische Wissenschaft; Aug2023, Issue 63, p17-24, 8p
Publication Year :
2023

Abstract

This article explores the role of mediators in the context of intercultural communication, and identifies the challenges and coping strategies associated with this role. Intercultural communication is becoming increasingly relevant in today's world, where globalization and migration lead to interaction between people of different cultures and backgrounds. Mediators play an important role in facilitating this interaction by mediating between the parties and helping to overcome linguistic, cultural and psychological barriers. The article analyzes the diverse roles of mediators in intercultural communication, including translators, cultural mediators, intercultural communication trainers, and other professionals. Key strategies that mediators can use to facilitate communication between different cultures are highlighted, such as active listening, adapting communication styles, addressing misunderstandings, and facilitating conflict resolution. However, the article also identifies challenges that can arise when mediators work in cross-cultural settings. These challenges include differences in values, stereotypes, trust issues, etc. The author of the article suggests a number of strategies to overcome these challenges, such as mediator education and training, developing intercultural competence, and using conflict resolution tools. In conclusion, the article emphasizes the importance of the role of mediators in today's world, where effective intercultural communication becomes a key factor for successful interaction between people of different cultures and nationalities. It also calls for further research on this topic and the development of more effective strategies to support mediators in their important work. [ABSTRACT FROM AUTHOR]

Details

Language :
Russian
ISSN :
27018369
Issue :
63
Database :
Complementary Index
Journal :
German International Journal of Modern Science / Deutsche Internationale Zeitschrift für Zeitgenössische Wissenschaft
Publication Type :
Academic Journal
Accession number :
171382504
Full Text :
https://doi.org/10.5281/zenodo.8306546