Punitive switching costs and behavioral responses in the context of contractual services.

MLA

Chuang, Yi-Fei, et al. “Punitive Switching Costs and Behavioral Responses in the Context of Contractual Services.” Management Research Review, vol. 46, no. 11, Nov. 2023, pp. 1559–84. EBSCOhost, https://doi.org/10.1108/MRR-07-2022-0474.

APA

Chuang, Y.-F., Dinh, C.-M., & Lu, W.-M. (2023). Punitive switching costs and behavioral responses in the context of contractual services. Management Research Review, 46(11), 1559–1584. https://doi.org/10.1108/MRR-07-2022-0474

Chicago

Chuang, Yi-Fei, Cong-Minh Dinh, and Wei-Min Lu. 2023. “Punitive Switching Costs and Behavioral Responses in the Context of Contractual Services.” Management Research Review 46 (11): 1559–84. doi:10.1108/MRR-07-2022-0474.