Performance evaluation of ERP based to ISO/IEC 25010:2011 quality model (a case study).

In the light of the transformation towards society 5.0 and the post-pandemic resilient movement for SMEs, system and technology development is increasingly being carried out in line with the needs of the business world in implementing enterprise resource planning (ERP) applications. Functional compatibility and performance efficiency are core characteristics that must be possessed by an SME digital system, and as a procedure for evaluating the quality of a software model based on ISO/IEC 25010:2011. It is necessary to conduct a performance assessment such as stress testing which includes the qualification of the system's ability to process information based on the sub-characteristics of a reliable capacity system, such as the number of requests and data concurrency. while the time behavior sub-characteristic assesses the successful connection time and the average time. A cloud computing or intelligent system that SMEs want to implement, such as an ERP application, needs to be tested with this procedure to find out the high performance of services that can be performed by the system simultaneously, as well as the limitations of the system. to avoid possible system downs. Performance efficiency characteristics are also a parameter of platform suitability that can be used by companies effectively with guaranteed quality, and the right system size. In this research, stress testing was carried out on the open-source ERP system, namely Odoo, regarding the level of performance efficiency based on the ISO 25010:2011 standard. [ABSTRACT FROM AUTHOR]