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The Automation of Management Decisions: A Systematic Review and Research Agenda of the Factors Influencing the Decision to Increase the Level of Automation.
- Source :
- International Journal of Information Technology & Decision Making; Jan2024, Vol. 23 Issue 1, p107-140, 34p
- Publication Year :
- 2024
-
Abstract
- Driven by promises of better and quicker decision-making, research on applications of technologies such as artificial intelligence in automating management decisions is increasing. However, the factors influencing the decision to increase the level of automation of a given management decision have remained a sidenote in the literature. In this systematic literature review, we organize these factors from the fragmented and heterogeneous research landscape concerned with automating management decisions. Using a systematically derived sample of research, we categorize and distill a multitude of factors into four themes: goals, foundations, design considerations, and application. We propose positive influences of six factors and a negative influence of one, namely costs, on the decision to increase the level of automation of a management decision. Finally, based on these propositions, we derive an agenda to guide future research. [ABSTRACT FROM AUTHOR]
- Subjects :
- AUTOMATION
ARTIFICIAL intelligence
DECISION support systems
Subjects
Details
- Language :
- English
- ISSN :
- 02196220
- Volume :
- 23
- Issue :
- 1
- Database :
- Complementary Index
- Journal :
- International Journal of Information Technology & Decision Making
- Publication Type :
- Academic Journal
- Accession number :
- 175445666
- Full Text :
- https://doi.org/10.1142/S021962202330001X