Individual differences in interpersonal emotion regulation: What makes some people more (or less) successful than others?

People vary in the effectiveness with which they can change the way that others feel, yet we know surprisingly little about what drives these individual differences in interpersonal emotion regulation success. This paper provides a framework for describing 'success' in interpersonal emotion regulation and synthesizes extant theory and research regarding how personality and cognitive ability relate to interpersonal emotion regulation success. In doing so, our review brings together work from several related fields to offer an integrative framework to generate and guide future research that aims to understand why some people are proficient at influencing the emotions of others and why some are not, often suffering additional unintended consequences, such as diminished work or relationship success. [ABSTRACT FROM AUTHOR]