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Corporate social responsibility bridges in the context of tourism service providers.
- Source :
- Hospitality & Society; Mar2024, Vol. 14 Issue 1, p33-68, 36p
- Publication Year :
- 2024
-
Abstract
- This research focuses on the corporate social responsibility (CSR) practices of tourism service providers (TSPs – tour operators, travel agencies, tourism transportation agencies, among others). We analyse TSP's collaborative efforts through CSR practices and their social, economic and environmental dimensions. Building on a qualitative framework, we conducted structured personal interviews with fifteen representatives of Jordanian TSPs. Several contributions are worth mentioning: the analysis allows for a broader understanding of CSR practices adopted by TSPs to serve as mutual support bridges between TSPs and stakeholders in the hospitality and tourism industry; CSR practices, benefits and barriers faced by TSPs; gender gap emerging from TSPs employment policies and intersectionality; TSPs and job and tourist opportunities for people with special needs; CSR practices, sustainability and community welfare, among others. This empirical article offers insights from Jordan's small tourism businesses, a case previously not analysed. Limitations and implications for decision-makers are also discussed. [ABSTRACT FROM AUTHOR]
Details
- Language :
- English
- ISSN :
- 20427913
- Volume :
- 14
- Issue :
- 1
- Database :
- Complementary Index
- Journal :
- Hospitality & Society
- Publication Type :
- Academic Journal
- Accession number :
- 177376869
- Full Text :
- https://doi.org/10.1386/hosp_00073_1