Research on Establishment of Intelligent Emergency Call System for Urban Rail Transit.

Intelligent passenger service in rail transit requires the establishment of an intelligent emergency call system. In response to the current situation of call methods, this article first analyzes the functional requirements and system requirements of the intelligent emergency call system from the perspective of passengers. Combining the system with the application of new technologies such as artificial intelligence, a call method based on both online and offline is proposed, establishing a threelevel system of intelligent calls, manual calls, and on-site calls. In addition, the use of a five-layer architecture is proposed to establish a platform for intelligent calls for assistance, which is divided into device access layer, data input layer, service logic layer, algorithm processing layer, and terminal response layer. This paper designs the response logic and service processes under this system, and uses intelligent distribution algorithms to ensure the nearby triggering and timely response to calls for assistance. Finally, from an engineering perspective, the settings of the call-for-assistance terminal equipment and the required inter-system linkage are proposed. The research in this article will provide reference for the development of intelligent emergency call systems in the future. [ABSTRACT FROM AUTHOR]