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To Study the Impact of Implementing Mobile Check-ins in Business Hotels in Pune.

Authors :
Dixit, Riya
Pol, Rajeshree S.
Source :
ATITHYA: A Journal of Hospitality; 2024, Vol. 10 Issue 1, p34-41, 8p
Publication Year :
2024

Abstract

Business Hotels cater to travelers who priotize efficiency and convenience making the introduction of Mobile Check-in. Marriott which is a pioneer in this area recognized the potential of mobile technology and introduced mobile check-ins in 2013. This helped to streamline the check-in process, offering the guests a seamless and Time-saving experience and enhancing Guest Satisfaction. Pune is a city that deals with a lot of corporate travelers. Mobile check-in can be defined as the process of registering yourself on the Mobile/ App to speed up the Process. This paper highlights the impact of implementing mobile check-ins in Business Hotels in Pune, shedding light on its efficiency and preference among Travellers. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
23946644
Volume :
10
Issue :
1
Database :
Complementary Index
Journal :
ATITHYA: A Journal of Hospitality
Publication Type :
Academic Journal
Accession number :
178310896