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Service Utilisation of an Innovative Mental Health Counselling Clinic.
- Source :
- British Journal of Social Work; Sep2024, Vol. 54 Issue 6, p2603-2622, 20p
- Publication Year :
- 2024
-
Abstract
- Responding to the increasing challenges to mental health equity, Talk It Out Counseling Clinic (the Clinic), an innovative, public-facing counselling service, was established at the University of Toronto during the pandemic. Operating on the principles of anti-oppression and trauma-informed care, the Clinic trains Master of Social Work students to deliver mental health counselling to populations encountering multiple barriers to mental health equity through phone or video. Guided by a quality improvement framework, this study used chart reviews to examine the demographic characteristics, initial mental health status and service utilisation of clients (Nā = ā 116) who completed services at the Clinic during its inaugural year. Three-quarters of the clients identified as Black or other racialised individuals, and over 70 per cent rated their general mental health as poor or fair. Nearly 80 per cent of clients referred to the Clinic proceeded to an intake, amongst whom 69.6 per cent successfully completed the services. Warm handoff was associated with service engagement, whilist men and older clients were more likely to terminate the services prematurely. The study underscores the mental health needs of communities confronting multiple challenges and illuminates the processes conducive to client engagement and service delivery within an innovative, school-run mental health clinic. [ABSTRACT FROM AUTHOR]
- Subjects :
- MEDICAL care use
HEALTH services accessibility
OUTPATIENT services in hospitals
MENTAL health
SUICIDAL ideation
T-test (Statistics)
RESEARCH funding
FISHER exact test
DESCRIPTIVE statistics
MENTAL health counseling
RACE
ODDS ratio
MEDICAL records
ACQUISITION of data
HEALTH equity
DATA analysis software
SOCIODEMOGRAPHIC factors
CONFIDENCE intervals
MEDICAL referrals
Subjects
Details
- Language :
- English
- ISSN :
- 00453102
- Volume :
- 54
- Issue :
- 6
- Database :
- Complementary Index
- Journal :
- British Journal of Social Work
- Publication Type :
- Academic Journal
- Accession number :
- 180016715
- Full Text :
- https://doi.org/10.1093/bjsw/bcae053