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Reimagining Work as a Product.

Authors :
Anicich, Eric
Lindsley, Dart
Source :
Harvard Business Review; Nov2024, Vol. 102 Issue 6, p61-65, 5p, 1 Diagram, 1 Cartoon or Caricature
Publication Year :
2024

Abstract

Is there a better way to approach the employee experience? The authors challenge traditional paradigms by proposing that work be viewed as a product employers offer to employees. Drawing on the jobs to be done theory, they suggest that employees "hire" their jobs to fulfill specific needs, much as customers choose products. This perspective shifts the focus from maximizing productivity to something akin to customer satisfaction. Eric Anicich and Dart Lindsley argue that reimagining work as a product not only addresses the disengagement and dissatisfaction rampant in the workforce but also aligns employees' needs with organizational goals. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
00178012
Volume :
102
Issue :
6
Database :
Complementary Index
Journal :
Harvard Business Review
Publication Type :
Periodical
Accession number :
180257754