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Generative AI, Innovation, and Trust.

Authors :
Piller, Frank T.
Srour, Mahdi
Marion, Tucker J.
Source :
Journal of Applied Behavioral Science; Dec2024, Vol. 60 Issue 4, p613-622, 10p
Publication Year :
2024

Abstract

Our paper explores the integration of generative artificial intelligence (GenAI) into organizations' innovation and new product development processes, focusing on when and how to trust AI-generated outcomes in this context. We propose a framework to assess the level of trust required based on task-specific needs and the distinction between general and expert AI models. While inaccuracies in GenAI outputs can foster creativity during ideation, higher accuracy, and trust are essential for tasks requiring domain-specific expertise. The paper concludes by discussing the necessary human capabilities and organizational strategies for effectively deploying GenAI in innovation management. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
00218863
Volume :
60
Issue :
4
Database :
Complementary Index
Journal :
Journal of Applied Behavioral Science
Publication Type :
Academic Journal
Accession number :
180678206
Full Text :
https://doi.org/10.1177/00218863241285033