VETERANS AFFAIRS: Action Needed to Address Continuing IT Management Challenges.

The GAO Reports document outlines the challenges faced by the Department of Veterans Affairs (VA) in managing its IT systems, particularly in modernizing its health information and financial management systems. The VA has struggled with implementing major IT projects, leading to delays, cost overruns, and user dissatisfaction. The GAO has provided 20 recommendations to improve VA's IT acquisitions and management, emphasizing the importance of stakeholder engagement, necessary knowledge and skills, and regular communication with contractors. The Government Accountability Office (GAO) is a non-copyrighted entity that supports Congress in overseeing federal programs and policies, providing reports and recommendations to aid informed decision-making. [Extracted from the article]