Holidays at risk as online passport system collapses.

The article focuses on the failure of the online passport system of the Passport Service of Great Britain's Home Office. The department has requested people to apply for passports in paper format. EPA2, a new electronic passport application service that was being used by the department, was causing delays in the issue of passport. The department had received 18,000 applications via the EPA2 system, out of which 5,000 have still not been processed. The Passport Service did not comment on the reasons for the failure of the system.